Privacy Policy - Pals Interactive Media

Introduction

PALS INTERACTIVE MEDIA LTD (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you engage with our services or visit our website. By using our services, you agree to the terms of this Privacy Policy.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Data Collection

We may collect and process the following personal data about you:

Personal Identification Information: Name, email address, phone number, postal address.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We collect this data through various means, including forms on our website, emails, and direct interactions with our team.

Use of Data

We use the data we collect about you for the following purposes:

To provide and maintain our services: We use your personal data to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us.
To manage your account: We use your personal data to manage your relationship with us, including processing payments, membership details, and customer support.
To improve our services: We use data analysis to understand how our services are used and to improve them.
To communicate with you: We may send you information about updates, changes, or other relevant information regarding our services.
To comply with legal obligations: We process your personal data to comply with our legal obligations, including regulatory requirements and court orders.
For marketing purposes: With your consent, we may send you promotional materials about our services or products we think you may find interesting.

Data Sharing

We may share your personal data with third parties in the following circumstances:

Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery services.
Legal Obligations: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If we sell, merge, or transfer any part of our business, we may share your data with the new owner.
With Your Consent: We may share your data with third parties if you have given us explicit consent to do so.

We ensure that any third parties with whom we share your data comply with data protection regulations and safeguard your information appropriately.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

Despite our efforts to safeguard your data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. In the event of a data breach, we will notify you and any applicable regulator where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means.

Your Rights

Under data protection laws, you have certain rights regarding your personal data. These rights include:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data.
Right to Erasure: You have the right to request the deletion of your personal data where there is no valid reason for us to continue processing it.
Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to request the transfer of your data to another party.
Right to Object: You have the right to object to the processing of your data where we are relying on a legitimate interest or direct marketing purposes.

If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

International Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). If we do so, we will ensure that any such transfers are compliant with data protection laws and that your data is treated securely and in accordance with this Privacy Policy.

These transfers may involve using standard data protection clauses approved by the European Commission, or other appropriate mechanisms to ensure adequate protection of your data.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. Cookies are small text files stored on your device that collect information about your activities on our website.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by other means.

Please review this Privacy Policy periodically to stay informed about how we are protecting your data.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

PALS INTERACTIVE MEDIA LTD
Address: 55A Grosvenor Road
Email: contact@pals-iam.com
Phone: 079233884249